Is Your Commercial Cleaning Service Delivering What They Promised?

Executive Team Old

The Executive Team for Cleaning Services Group has decades of experience in the cleaning industry. Dennis O'Brien, Founder and CEO, has chosen a strong leadership team to grow the company.


Dennis G. O’Brien, President and CEO

Dennis O’Brien founded Cleaning Services Group, Inc. in 1992. He brings over 25 years of experience in the building services industry. He built Cleaning Services Group, Inc. by putting the best people, products and systems in place to ensure that the customer is satisfied, every time. Dennis utilizes technology and training in all initiatives to set the company aside from the competition.


Rick Sturgis, President of Business Development

Rick Sturgis has more than 20 years experience in the building maintenance industry where he has significant expertise in operations and facilities management. Rick plays a key role and is responsible for the implementation of all new business as well as maintaining an industry leading National Cleaning Program for the company.


Laureen Hyde-Franklin, VP of Operations

Laureen Hyde-Franklin has 24 years of managerial experience. Starting in corporate retail, she managed a high volume customer service call center, then spent 7 years as a Recruiting Manager for Robert Half International, and 10 Years with Cleaning Services Group, Inc. Laureen's current role is as Vice President of Operations.


Brian Smith, VP of Operations

Brian Smith came to CSG with over 35 years’ experience in the retail industry. Prior to joining CSG Brian was the Director of Merchandising Support for a large supermarket company. He has extensive experience in retail operations, merchandising, purchasing and support functions. He has over 20 years’ experience managing various janitorial services programs. Brian's experience managing janitorial services provides him with a unique perspective as to what our customers’ needs are.

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