What kind of experience do you give your tenants? As a commercial building manager or owner, it’s your responsibility to not only rent space to your tenants but also ensure they have a pleasant experience. They depend on you to maintain an appealing image and level of comfort that makes their occupancy worthwhile.
At the same time, you have the responsibility to balance your tenants’ comfort with the cost of proper building management. Commercial building upkeep and amenities cost money. The purpose of renting space to building occupants is to make a profit, after all.
Luckily, perks for your tenants don’t have to be a loss for you. When you focus on the basics of what your building occupants want, you’ll find that you both benefit.
Not sure how to give your tenants the benefits of an excellent experience while reaping some benefits for yourself? Here are the top things your tenants are looking for from you, how you can meet their expectations, and what’s in it for you.
Benefit for Tenants: Workplace Productivity and Comfort
Most occupants of a commercial building are businesses and their employees and customers. This means your tenants rely on you to maintain your building in a way that makes work possible for their employees and keeps their customers comfortable.
Here’s what building management can do to help their tenants improve productivity and sales:
- Provide consistent, comfortable temperatures with a regularly maintained HVAC system. People can’t work effectively when they are too hot or too cold.
- Install a comfortable level of lighting. Lights that are too dim or too bright cause eye strain or create a specific mood that may not be complementary to a business’s brand. Your tenants will appreciate lighting that they can control, so they can choose whether they need to reduce glare on computer screens or shine a light on their products for shoppers.
- Maintain a clean environment. No one wants to do business in a dirty office or store. Hire a reputable commercial cleaning service to keep your building spotless and attractive to everyone who walks through its doors.
Benefit for Tenants: A Healthy Environment
Maintaining a clean commercial building does more than project the right image for your tenants. It’s also essential for creating a healthy environment for everyone who does business in your commercial building.
Hiring the right commercial cleaning service ensures your building not only looks great but is free of gross germs, molds, and allergens that can sicken occupants. If workers find themselves suffering from allergies and illness after they move into your commercial building, you can be sure they’ll blame you.
Benefit for Tenants: Clear Communication
From time to time, questions and concerns will arise that your tenants need to bring to you. Are you responsive to these, or are you difficult to get ahold of? You and your building management team should be available to communicate with your tenants and happy to resolve their issues.
It can be tempting to feel annoyed with tenant complaints at times, but remember, these businesses are paying for your services and can decide to end their lease at any time. They know the value of good customer service and expect that you do too.
Benefit for You: Lower Vacancy Rates
Your job as a commercial building manager or owner is to rent out as much space as possible. This is easy to do when you are on good terms with your current tenants. If you are meeting all of their needs and providing a fantastic occupant experience, they won’t want to leave and will be happy to continue paying rent to you.
Having fewer empty units also raises your reputation. Prospective tenants who are looking for a space to rent will notice that you have few vacancies and take that as a good sign of great building management.
Benefit for You: Higher Energy Efficiency
If you read the tips for improving tenant comfort and productivity and worried about the cost, consider this: energy efficiency.
There’s a good chance you’re paying some of the bills for all that energy use. With an investment up front in a more efficient HVAC system and lights, you can cut your energy costs and save yourself money while keeping tenants happy.
Benefit for You: Increased Lease Demand
Maybe in the past, you have struggled to attract new occupants. With the right upgrades, this can change. When you create the right atmosphere with the tips above and an excellent commercial cleaning service on your side, prospective tenants will take notice and be ready to sign leases.
Keeping Tenants Happy with the Help of a Trusted Commercial Cleaning Service
Managing a commercial building can be a balancing act. On the one hand, you need to keep your building occupants happy and attract new ones so that they will pay you. On the other hand, you need to keep costs low to turn a profit. You also have to balance the many responsibilities on your plate, so you can give your tenants the attention they deserve.
Hiring a qualified commercial cleaning service makes this balancing act easier. The right company will give your commercial building a professional, attractive image to increase your occupancy rate while saving you time and stress.
If you’re looking for a commercial cleaning service that can keep your tenants happy, CSG is your solution. Our proven process guarantees client satisfaction. We work with you early on to understand your commercial cleaning needs and expectations. Then we build a team of cleaning experts to provide the services you require and stay in contact to address any issues or concerns.
CSG offers a variety of commercial cleaning services to serve many different industries. No matter what kind of building or tenants you have, we have the expertise to keep everyone content with excellent floor care, janitorial services, supply restocking, and more. We make building management easier and help you keep occupancy high.
To learn more about the CSG difference and discuss what you and your building occupants need, submit a service inquiry today, and we’ll be in contact with you soon.