Is your commercial cleaning company costing you business? In the same way that we always need to be “on” at work, your facility should always look its best too—or you may end up with costly consequences and lost opportunities.
In the short-term, saving money by hiring inexperienced or subpar cleaning companies may seem like a smart move. But over time, you may discover that these unqualified janitorial services may do your facility more harm than good.
If you’re not careful, improper cleaning can result in your facility losing rental income. Tenants may flee, leaving your space open for months with no incoming rent. And, poorly-trained cleaners can use the wrong product and damage the surfaces of your building beyond repair.
Either way, when you work with bad cleaners, it’s not a great situation. Here’s what you need to know about the importance of professionally-trained commercial cleaners.
Bad Cleanings lead to vacancies - and lost revenue
Lost Rental Income From High Turnover
Dirty floors, streaky mirrors in the restrooms, or doors smudged fingerprints definitely won’t create a welcoming atmosphere for your tenants or their clients. Unprofessional cleaning services may leave your tenants dissatisfied with your space. They’ll choose to move their organization elsewhere.
Tenants will quickly grow tired of losing business thanks to a dirty building. They’ll look for another facility to host their business instead. Many building owners or facility managers might not consider this, but the hidden costs of choosing cheaper, less-experienced cleaning services or opting to reduce your building’s cleaning service plan can be sky-high.
These vacancies can impact your bottom line. Your tenants are your main source of income, and depending on the size of your building, you could find yourself out anywhere from a few thousand dollars to tens of thousands of dollars every month while you scramble to find new tenants. The bottom line? You can’t afford for your facility’s occupants to grow dissatisfied with your building and leave.
Having a tenant, or worse yet, an entire floor sit empty for a month or more would be devastating for your budget. You need cleaners who know exactly how to care for your space.
The steep price of repairs
There’s another cost of poor cleaning services that you need to consider: Are you prepared to pay to have surface repaired or replaced if they are damaged by inexperienced or careless cleaners?
If surfaces are damaged by using the wrong cleaning products or incorrect cleaning processes, you could end up footing a pricey bill to pay to restore or replace damaged surfaces, which means lost revenue for your business.
Take this cautionary tale as an example:
Recently, we heard all about a movie theatre bathroom that was cleaned by well-meaning but untrained cleaners from a less-reputable janitorial services company. They used the wrong type of cleaning solution on the theatre’s counters and faucets. While this acidic cleaning product was perfect to use to clean the movie theatre toilets, it damaged other surfaces in the restrooms including the chrome fixtures which were all irreparable and had to be replaced.
What if this were to happen with other surfaces in a restroom, like granite or marble? These natural stone finishes are incredibly porous and will absorb strong chemicals, leading to fading and discoloration over time. When this happens, you either have to put up with damaged granite or pay to replace these surfaces sooner than you otherwise would.
Remodeling a commercial bathroom takes a lot of money and a lot of work. What happens when the surfaces in your building are damaged and need to be repaired or replaced? It could come at a considerable cost to your facility. The average replacement cost of repairing or replacing a commercial bathroom can start off anywhere from $12,000-$15,000 or more. Are you prepared to gamble with the look and integrity of your space by hiring inexperienced or subpar cleaners?
What if you hire a cleaning company and they damage your flooring or leave it in a state of disrepair? Or what if you’re in search of concrete floor polishing services, and you hire an inexperienced technician? This could ruin your floors and scare off tenants. Making repairs or replacing the floors is a costly endeavor, and it could take a few days or even weeks for new flooring to be installed or for repairs to be done, all while your building sits empty.
How to find a commercial cleaning company that will protect your space
Hiring a janitorial service to properly care for your facility can seem daunting. How can you ensure that you are hiring a commercial cleaning company with a thoroughly trained team of experts? Here are a few questions to ask before you hire a cleaning service:
What kind of training do your employees go through?
What is the turnover rate of your employees?
Are you insured?
Do you perform background checks?
How do you ensure quality cleanings at every visit?
Is your team trained to know what products are safe for my facility?
Knowing what the turnover is like in a cleaning company could be a good indication of how familiar a janitorial company’s staff will be with your building. The longer they work for you, the more familiar they are with your facility, and the more likely they are to use the right cleaning products on all of your surfaces.
If a cleaning company has high turnover the likelihood that they have new hires on the job more frequently increases. With it? The chances for accidents and property damage increase too.
For this reason, you want to be sure to hire a cleaning service that has a low turnover rate and a thorough training plan.
At Cleaning Services Group, we have all the services you need, with the well-trained staff to execute each one to perfection. From distribution center cleanings to medical facilities and even outdoor services, we’re here to protect your whole space from damage or disrepair. Want to learn more? Fill out a service inquiry today!
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